Family Liaison Mentor
Location: East London
Contract: Full-time
Salary: £130 - £170 per day PAYE
Start Date: Immediate
Are you passionate about supporting young people and their families to overcome barriers to education? Do you have experience building positive relationships with parents, carers and professionals to help improve outcomes for children with additional needs?
We are working with a specialist SEMH provision in East London to recruit a dedicated Family Liaison Mentor who can act as a vital link between home and school. This is a rewarding opportunity to support vulnerable young people, strengthen family engagement and help create positive educational experiences for students with social, emotional and mental health needs.
The Role
As a Family Liaison Mentor, you will work closely with students, families, school staff and external agencies to provide targeted support and promote positive engagement with education. You will play a key role in helping families navigate challenges, improving attendance and ensuring students receive the support they need to thrive.
Key Responsibilities
- Build strong, professional and trusting relationships with parents, carers and families.
- Act as the main point of contact between home, school and relevant external agencies.
- Support students whose attendance, behaviour or engagement may be impacting their education.
- Conduct welfare checks and home visits where appropriate.
- Identify and help address barriers affecting attendance, punctuality and participation in school.
- Provide practical support and guidance to families experiencing challenging circumstances.
- Use a trauma-informed and relational approach when working with students and families.
- Deliver one-to-one support and targeted interventions for identified students.
- Support reintegration plans for students returning to education following periods of absence.
- Assist with transition, admissions and induction processes.
- Maintain accurate records, case notes and reports in line with school procedures.
- Work collaboratively with safeguarding, pastoral and inclusion teams.
- Liaise effectively with social workers, local authorities, health professionals and other agencies.
- Contribute to the development and implementation of student support plans and EHCP reviews.
- Promote positive communication and partnership working between families and the school.
The Ideal Candidate
The successful candidate will:
- Have experience working with children, young people and families in an education, pastoral, youth work, family support or social care setting.
- Be confident building positive relationships with parents and carers, including those who may be reluctant to engage.
- Have a strong understanding of SEMH needs and the challenges faced by vulnerable young people.
- Demonstrate a trauma-informed, compassionate and non-judgemental approach.
- Be confident communicating with a range of professionals and external agencies.
- Have excellent interpersonal, communication and conflict-resolution skills.
- Be organised, proactive and able to manage a varied caseload effectively.
- Remain calm, patient and resilient when working in challenging situations.
- Have a solid understanding of safeguarding and child protection procedures.
Why Apply?
This is an opportunity to make a real difference to the lives of young people and their families. You will join a supportive team committed to removing barriers to education, improving outcomes and helping students develop the confidence and skills they need to succeed.
If you are passionate about supporting families, promoting engagement and helping young people with SEMH needs reach their full potential, we would love to hear from you.
If this role interests you, kindly apply to the advert or email your CV to bethany@psinclusion.co.uk.